Frequently asked questions
- Who creates the designs?
- What material are your shells made of?
- Where are you delivering?
- What are the delivery times?
- What are the shipping costs?
Deliveries to metropolitan France and Belgium are free. Charges apply for deliveries to Germany, Italy, Spain, Netherlands, Portugal, Austria, Luxembourg, please refer to our shipping policy available on the legal page.
RETURNS
- What is the return policy?
You have the right of withdrawal of 14 days for the products concerned. For more information, go to our "return policy" in the legal page.
- How do I return a product?
To return a product to us simply go to your customer account bull. For this follow these instructions.
1- Click on the following links: https://monespace.bullprotection.fr
2- Log in to your bull account by entering the email that you provided when you placed your order.
3- Enter the code we send you.
4- Once connected to your bull account, click on the button "request a return" which is below the order you wish to send back. (If the button "request a return" does not appear, please send an email to EquipeBullProtection@outlook.fr)
5- Select the reasons for your return. and click on the button "request a return".
PAYMENT
- What payment methods are available to me?
We accept payments by Visa and MasterCard, Apple Pay and PayPal.
COLLABORATIONS
- I want to work with you!
If you would like to collaborate with us, you can send us an email at EquipeBullProtection@outlook.fr
OTHER
- How can I leave a review?
Go to the page of the product you bought and go down until you see "customer reviews".
ANY OTHER QUESTIONS?
If you still have questions, you can contact us via the "Contact us" tab, or by e-mail: EquipeBullProtection@outlook.fr